Question: Can someone whose soul was in hell go to Heaven?

Sri Chinmoy: The usual process is that first he has to go to earth and do good things. But hell is only a portion of the vital world, so from there it is possible to go directly to Heaven. If they get direct help from the Supreme or from a spiritual Master, some souls can go from hell to Heaven. Otherwise, they have to come back to earth and acquire spiritual merits.

From:Sri Chinmoy,The soul and the process of reincarnation, Agni Press, 1977
Sourced from https://srichinmoylibrary.com/spr